Frequently Asked Question'S

Helpy is a Sydney-based Australian startup, purposefully designed to help everyone by creating meaningful opportunities and solving a wide range of real-world problems affecting individuals and communities alike.

Helpy is a next-generation Super App designed to simplify everyday life by offering a wide range of services through a single mobile platform.

From rideshare, food delivery, instant groceries, and medicine, to meats, poultry, seafood, online shopping, logistics, rentals, and more—Helpy brings the convenience of multiple apps into one unified solution.

In addition, users can access hundreds of on-demand trade services, including lawn mowing, plumbing, electrical work, painting, mechanical repairs, tutoring, babysitting, and countless other essential services.

That’s what makes it the Helpy Super App—your all-in-one gateway to smarter living and seamless service access

Helpy’s innovative business model has the power to transform every ordinary suburb into a thriving “Super Suburb.”

By unlocking the true potential of local communities, Helpy creates a ripple effect of positive change—delivering countless benefits that uplift individuals, families, and entire neighborhoods.

🌆 Key Benefits of Building Super Suburbs with Helpy:

• ✅ Job Creation & Local Business Opportunities

• ✅ Improved Safety, Security & Community Resilience

• ✅ Disaster Management & Emergency Response Support

• ✅ Reduction in Crime, Domestic Violence & Leadership Gaps

• ✅ Stimulation of Local Manufacturing & Economic Growth

• ✅ More Equitable Wealth Distribution & Individual Empowerment

• ✅ Affordable Housing Solutions & Lower Inflation Impact

• ✅ Promotion of Healthy, Balanced Lifestyles

• ✅ Cybersecurity Awareness & Digital Literacy

With Helpy, each suburb can evolve into a self-sustaining ecosystem where people are empowered, problems are solved locally, and growth is inclusive and future-focused.

This is the vision of Super Suburbs by Helpy—a smarter, stronger, and more sustainable Australia—one suburb at a time.

Helpy Business Opportunities: Two Core Categories

To empower individuals and streamline operations, Helpy classifies its business opportunities into two major categories:

1️⃣ Management-Based Business Opportunities

These roles involve overseeing and coordinating different aspects of the Helpy ecosystem, such as local operations, partner support, service quality assurance, compliance, customer relations, business development, and strategic growth. Ideal for individuals with leadership, managerial, or administrative experience.

2️⃣ Service-Based Business Opportunities

These opportunities are designed for skilled individuals and tradespeople who deliver direct services to customers. This includes roles in areas such as plumbing, electrical, automotive, cleaning, tutoring, delivery, healthcare, and various on-demand services powered by the Helpy platform.

This two-tiered approach ensures inclusive economic participation, allowing people with diverse skill sets and backgrounds to become part of the Helpy movement—without any upfront financial investment.

Types of Management-Based Business Opportunities with Helpy

Helpy offers three distinct Management-Based Business Opportunities, each designed to oversee key areas of local operations and service excellence. These roles are ideal for individuals with leadership qualities, organizational skills, and a passion for community development.

1️⃣ Suburb Manager (Suburb Management Contractor)

Responsible for managing all Helpy operations within a specific suburb.
Duties include local service coordination, community engagement, partner onboarding, issue resolution, and ensuring overall customer satisfaction at the suburb level.

2️⃣ Council Manager (Council Management Contractor)

Oversees multiple suburbs within a local council area.
This role involves supervising Suburb Managers, ensuring consistent service quality across suburbs, aligning operations with Helpy’s core mission, and contributing to regional strategic planning.

3️⃣ Service Manager (Service Management Contractor)

Focuses on a specific category of services (e.g., electrical, plumbing, automotive, etc.) across a defined region.
Responsibilities include managing service quality, training service providers, ensuring compliance, and supporting technical service delivery standards.

Types of Service-Based Business Opportunities with Helpy

Helpy empowers skilled individuals, entrepreneurs, and small businesses by offering Service-Based Business Opportunities that require no upfront financial investment—only dedication, talent, and a desire to grow.

1️⃣ Service Providers (On-Demand Trade Services)

Deliver essential services such as plumbing, electrical, cleaning, lawn care, tutoring, babysitting, mechanical repairs, and more.
Helpy connects you directly with customers who need your expertise, allowing you to focus on what you do best—without worrying about finding clients or managing admin.

2️⃣ Rideshare Drivers

Drive with Helpy and earn by offering safe, affordable, and reliable transport in your local area.
Helpy’s rideshare system prioritizes driver wellbeing and customer satisfaction, creating a fair and community-driven mobility solution.

3️⃣ Helpy Store Operators

Run a digital storefront on the Helpy platform to sell essentials like groceries, everyday products, personal care items, and more.
Perfect for local shop owners or entrepreneurs looking to go online with the support of Helpy’s technology and logistics.

4️⃣ Helpy Kitchen Operators

Start your own food business from home or a cloud kitchen with Helpy.
Whether you’re a home cook or professional chef, Helpy enables you to sell meals to your local community—fully supported by delivery, order management, and marketing.

5️⃣ Helpy Logistic Partners

Join as a delivery partner and handle logistics for food, grocery, parcel, and e-commerce deliveries.
Helpy ensures fair earnings, efficient route planning, and ongoing support to help you grow your own logistics micro-business.

6️⃣ Helpy Rental Providers

Offer vehicles, equipment, tools, or short-term rentals for goods and services through the app.
Helpy connects you to verified customers, enabling passive income with full transparency and security.

7️⃣ Helpy Micro Factories

Operate small-scale manufacturing or production units from your own setup.
Helpy supports local manufacturing to reduce dependence on imports, promote sustainability, and encourage innovation.
This opportunity is ideal for skilled individuals or small businesses ready to scale their production capabilities.

With Helpy, you’re not just working—you’re building your own business within a system designed to uplift communities and empower individuals.
Let Helpy be the platform that helps you grow, earn, and make a difference.

Suburb Manager – A Unique Business Opportunity with Helpy

Similar to a franchising model, Helpy appoints a dedicated Suburb Manager for every suburb—a key leadership role responsible for managing local operations and driving growth within their area.

This is a business opportunity for individuals with the right skills, leadership mindset, and community-oriented vision. If selected, candidates can start this business with zero financial investment—making it an accessible and scalable opportunity.

In high-demand areas, a fully operational Suburb Manager business has the potential to generate over $1 million in annual revenue, making it not only rewarding but highly lucrative. Helpy provides the tools, platform, and support—you bring the dedication and drive to lead your suburb into the future.

Transforming Ordinary People into Everyday Heroes – The Helpy Way

You’ve seen superhumans in movies—those extraordinary beings who appear just in time to rescue others from danger, hardship, or crisis.
But in the real world, we don’t need capes or superpowers. What we need is a platform that empowers ordinary people to do extraordinary things.

That’s where Helpy comes in.

🌟 Helpy’s Vision: Creating Real-Life Superhumans

Helpy isn’t just an app—it’s a social revolution built on the belief that every human has the potential to become a force for good. Our innovative business model is designed to equip individuals with the tools, resources, and opportunities they need to:

• Support themselves financially through meaningful jobs and micro-businesses

• Support others in times of crisis, recovery, or need

• Build stronger, safer, and more connected communities

Through Helpy, people can become everyday heroes—real-life Superhumans—who create impact where it matters most.

1. ✅ Eligibility Criteria to Become a Suburb Manager

   To qualify for this exciting business opportunity with Helpy, applicants must meet the following requirements:

   • 🔞 Minimum Age: Must be 18 years or older.

   • 📍 Local Residency: Must be a resident of the suburb where you wish to operate as a Suburb Manager.

   • 🗣 Communication Skills: Strong verbal and written communication skills are essential.

   • 📚 Willingness to Learn: Open-minded, adaptable, and ready to embrace new skills and training.

   • 💪 Hardworking & Smart Working: A balance of dedication and strategic thinking is key to success in this role.

   • 👤 Leadership Qualities: Proven ability to lead, motivate, and manage people and operations.

   • 🛡 Police Check: Must be willing to undergo a police background check for safety and compliance.

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   Are you ready to lead your suburb into the future?
   Apply now to become a Helpy Suburb Manager and turn your leadership into a legacy.

1. Responsibilities of a Helpy Suburb Manager

   As a Suburb Manager, you play a critical role in building and managing Helpy’s operations in your local area. Your responsibilities are dynamic and community-driven, focusing on service availability, customer engagement, and operational excellence.

   ✅ 1. Fill Up Services

   You are responsible for recruiting and onboarding qualified service providers across all Helpy categories. Your goal is to ensure that every Helpy service is readily available to users within your suburb through a reliable and complete local network.

   ✅ 2. Promote the Helpy App

   Promotion is key to local adoption. You must actively promote the Helpy Super App to every eligible resident (aged 16 and above) in your suburb through digital outreach, community engagement, and word-of-mouth marketing.

   ✅ 3. Monitor Operations

   You will monitor all job activities from booking to completion to ensure service quality, timely delivery, and customer satisfaction. Maintaining operational flow and performance is crucial to your success.

   ✅ 4. Resolve Disputes

   As the first point of contact for local issues, you’ll handle and resolve any disputes or concerns between customers and service providers, ensuring fairness, transparency, and quick resolution.

   ✅ 5. Organize Community Events

   You will be responsible for conducting and supporting various community events in your suburb—ranging from sports tournaments, environmental initiatives, fun fairs, and carnivals to weddings, funerals, religious gatherings, and other local celebrations.
   These events help build trust, create awareness, and strengthen Helpy’s community presence.

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   Being a Suburb Manager means being a leader, a community builder, and a growth partner.
   You are not just managing a business—you are transforming your suburb into a Super Suburb.

Benefits of Becoming a Helpy Suburb Manager

1. Zero Investment Entry

There is absolutely no financial cost to join. Helpy’s unique selection process ensures that only the most capable individuals are appointed. Becoming a Suburb Manager is a zero-cost business opportunity. It doesn't require any financial investment to start, making it accessible to individuals with the right skills, qualifications, and a positive attitude.

2. High Income Potential

This business opportunity offers the potential to generate substantial revenue. In certain areas, a fully operational Suburb Manager position can bring in over a million dollars per year as your network and operations grow. Suburb Managers earn a commission of approximately 20% from Helpy's local revenue. For example, in a suburb of 10,000 residents:

• 10% app engagement = over $200,000/year.

• Full engagement = over $2 million/year.

3. Social Impact & Fulfillment

Help change lives through job creation, community programs, and emergency assistance. By becoming a Suburb Manager, you transform into a real-life Superhuman—a central point of contact for your community. You will be able to help residents facing various challenges, from accidents and domestic violence to medical issues, homelessness, and job opportunities. This role gives you the power to create lasting, positive change in the lives of those around you.

4. Sustainable & Eco-Friendly Role

Promote green initiatives such as clean energy, recycling, and zero-waste lifestyles.

5. Stronger Community Connections

Build a positive public profile by initiating welfare programs and inclusive events.

6. Scalable Work Model

Start from home and grow into a full-fledged office setup with Helpy's support. Work from Home Flexibility As a Suburb Manager, you have the freedom to operate your business from home initially, with regular field visits and in-person meetings with key stakeholders. This flexibility allows you to balance work and personal life while growing your business.

7. Flexible Schedule

Use Helpy’s cutting-edge technology to manage your workload efficiently and maintain work-life balance.

8. Meaningful Legacy

Play a direct role in building a safer, smarter, and more supportive suburb. Leave a lasting mark.

Helpy is not just a service platform—it’s a powerful model created to enhance the quality of life for you and everyone around you. Our initiatives are designed to make you feel safe, happy, secure, connected, healthy, empowered, and financially strong. Here are just a few of the many ways Helpy supports individuals and communities:

1. Cost Savings: Save up to 20–30% on monthly expenses including groceries, home and car maintenance, entertainment, and other essentials through Helpy’s affordable and bundled service offerings.

2. Community Safety: Helpy will work with local resources and volunteers to deter criminal activities, creating a safer and more secure neighborhood for everyone.

3. Better Job Opportunities: Access flexible and supportive employment options that offer work-from-home, parental leave, proximity to home, employee ownership programs, and more family-friendly benefits.

4. Business Ownership with No/Low Investment: Start your own business through Helpy with little or no financial input. Enjoy benefits such as work-life balance, flexible hours, financial rewards, holidays, and a supportive community—privileges often missing for small business owners.

5. Customer Ownership Program: As a loyal customer, you can gain ownership shares in Helpy based on your contributions. This can become a safety net during tough times or a rewarding asset for your retirement.

6. Health & Wellness Events: Stay physically active and socially connected through community sports and fitness events organized by Helpy.

7. Emotional & Cultural Wellbeing: Helpy fosters social harmony by organizing events around religious festivals, weddings, funerals, and local celebrations to keep you emotionally supported and positively engaged.

8. Emergency Assistance: Receive help during non-life-threatening emergencies—whether medical, financial, mental health-related, or due to natural or manmade disasters. Helpy is committed to getting you back on your feet.

9. Non-Profit Social Care Services: Access affordable, ethical care in education, medical assistance, child care, elder care, disability support, and animal welfare. Helpy believes in restoring trust in these vital services by removing profit-driven motives that often lead to exploitation.

10. Environmental Protection Plans: Helpy is deeply committed to protecting the environment and reducing carbon footprints, ensuring a safer planet for future generations.

Helpy Council Manager – Lead, Inspire, and Grow Your Region

The Helpy Council Manager role is an exciting business opportunity for high-performing individuals ready to step into leadership. Each Council Manager oversees approximately 10 Suburb Managers, ensuring smooth operations, community impact, and consistent growth across multiple suburbs.

This role offers higher earning potential than that of a Suburb Manager and is designed for those with strong leadership, communication, and organizational skills.

• Monitor and support Suburb Managers to ensure they are performing effectively.

• Conduct regular training and meetings to maintain high service standards.

• Coordinate and execute local events across all managed suburbs.

• Oversee daily operations, ensuring consistency and efficiency in service delivery.

• Act as the bridge between Helpy’s central leadership and local teams.

This position is typically offered as a promotion to top-performing Suburb Managers as recognition for their dedication and impact. However, direct appointments may also be made for individuals with exceptional experience, skillsets, and leadership qualities.

Helpy Service Manager – Lead a Skilled Team in Your Trade

The Helpy Service Manager role is a unique business opportunity designed for experienced tradespeople ready to step into leadership—without any financial investment required to get started.

This opportunity is only available to service providers with 5 to 10+ years of hands-on experience in their respective fields.

Example:

If you’ve been working as an electrician for 10 years and are now looking to grow into a management role, you could become a Service Manager for electricians. In this role, you’ll oversee and manage a team of 10 to 30 electricians operating in South West Sydney (or any other designated region).

Key Responsibilities:

• Roster management and ensuring all job positions are filled efficiently.

• Team oversight – managing and mentoring a network of local service providers.

• Handling customer complaints and ensuring high satisfaction levels.

• Ensuring compliance with all operational procedures and quality standards.

• Regularly checking:

  • Vehicle registrations

  • Insurance coverage (for business and vehicles)

  • Police checks and clearances

• Conducting field ride-alongs to monitor performance and service quality.

• Providing training, updates, and performance feedback to your team.

• Managing inventory and raw materials required for jobs.

• Authorizing special service requests or exceptions when needed.

This is an excellent pathway for experienced tradespeople to advance their careers, build leadership skills, increase their income, and make a bigger impact in their industry.